Justin Erwin
AI Product Leader & Systems Builder for operational workflows that need evidence, guardrails, and human judgment.
Governed AI and ops systems you can inspect: decision-support, eval-tested AI, dashboards, and approval workflows. Built from 18 years inside $200M+ hospitality operations. Seeking full-time AI Product Manager / AI Product Owner roles on operations-heavy workflows.
- Work you can inspect
- Ops depth
- AI with human gates
- Evals and adoption
Governed workflow systems
Systems that help teams decide and approve under pressure — AI can draft and sort; people keep the final call, with a clear trail.
Decision and data products
Products that turn scattered inputs into a faster, clearer decision — live tools and deep research surfaces.
Applied and prototype proof
Local-business and owner workflows — practical builds, with prototype status called out plainly.
Operator first. Builder by necessity.
Eighteen years in large-scale hospitality operations across multiple Las Vegas properties, most recently as Executive Director with full P&L responsibility for a $200M+ business.
That operating background now shapes product work for complex workflows, real constraints, and measurable business outcomes: decision-support systems, dashboards, eval-tested AI, and automation with human approval where risk is high.
How systems work gets shipped: map the real workflow, make it concrete when needed, build with human approval where risk is high, then test and govern. Same loop in a full-time product role or a select project.
- $200M+
- P&L responsibility
- 18
- years enterprise ops
- MBA + 11
- certifications
Grounded in reality
Built around the constraints the floor actually operates under, not whiteboard ideals.
Measured, not assumed
Evaluated against real scenarios so quality is provable, not promised.
Safe to act on
Human-in-the-loop where the cost of error is high, automated where it isn't.
Full-time product and systems roles. Open to project work.
Hiring or referring: start with the proof page. For project work, a short email about the actual problem is enough.